Privacy Policy

Last Updated: 01/06/2025

1. Who We Are

We are Soilex Environmental Ltd, a UK-based waste consultancy offering end-to-end waste management services to the construction industry. This policy explains how we collect, use, and protect personal data when you visit our website.

Contact Details:

Soilex Environmental Ltd
104 Russell Building, West Common, Harpenden, Hertfordshire, AL5 2JQ
Email: enquiries@soilex.co.uk
Phone: 0330 128 9906

2. What Data We Collect

When you use our website, we may collect the following information:

  • Name and contact details (via contact forms)
  • Email address (if you sign up for newsletters)
  • IP address and browser/device details (via cookies)
  • Pages visited and usage data (via Google Analytics)

3. How We Collect Data

We collect data through:

  • Website forms you complete
  • Cookies and tracking technologies (see below)
  • Analytics tools (e.g. Google Analytics)

4. Why We Collect Your Data

We process your personal data to:

  • Respond to enquiries
  • Provide updates or newsletters (only with consent)
  • Improve website performance and security
  • Understand user behaviour (e.g. which pages are popular)

5. Legal Basis for Processing

Under UK GDPR, our legal bases include:

  • Consent – for newsletter signups and cookie usage
  • Legitimate interest – for site performance and enquiry responses

6. Cookies and Tracking

We use cookies to:

  • Understand website usage (via Google Analytics)
  • Improve user experience

You can manage or disable cookies through your browser settings.
For full details, please see our Cookie Policy

7. Who We Share Data With

We do not sell your data. We may share it with trusted providers who help us run our website (e.g. hosting via WordPress, analytics via Google).

UK GDPR-compliant contracts bind these providers.

8. How Long We Keep Data

We only keep your data for as long as necessary:

  • Enquiry data: up to 12 months
  • Analytics data: anonymised after 26 months
  • Newsletter subscription: until you unsubscribe

9. Your Rights

You have the right to:

  • Access your data
  • Request correction or deletion
  • Object to processing
  • Withdraw consent (e.g., unsubscribe)
  • Complain to the ICO

ICO Contact:
Website: www.ico.org.uk
Phone: 0303 123 1113

10. Changes to This Policy

We may update this policy occasionally. The latest version will always be posted on this page with the date at the top.

Ready to Start your next Project?

Contact SoilEx today and discover better waste management solutions.

    Address

    Head Office: 104 Russell Building, West Common, Harpenden AL5 2JQ

    Regional Office: Unit 11, Millennium Business Park, Enterprise Close, Mansfield, NG19 7JY

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